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Our Customer Feedback Forms are a browser-based form that enables your customers to give you instant feedback when a job's done. We've seen you use these forms for a wide variety of use cases, and we're happy to announce a new feature that adds value to your everyday workflows.
You can now pre-populate answers in a Customer Feedback Form using the URL. If your organization provides a service, such as equipment repairs and maintenance, you might want to send your customers a feedback form. When you add parameters to the URL, you can include the technician’s name and other details of the service performed. You can use the URL with parameters for a QR code on a business card that the technician leaves with the customer.
For more information, please refer to Use URL Parameters to Prepopulate a Customer Feedback Form