TrueContext Web Portal

Form Builder

• Leading zeroes do not remain in a Text Field with an Integer data type
• Question: Not able to link documents into form

Convert V1 Forms to V2

• Steps to Migrate from V1 Forms to V2
• Download an Excel Report of Your Team's V1 Forms
• V1 Forms Excel Report Structure and Contents
• How to Use the V1 Forms Excel Report
• Converting a Form from V1 to V2
• Convert a V1-Specific Document to V2

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Dispatch Forms

• How do I dispatch multiple email addresses to an email field using a bulk dispatch?
• Is it possible to dispatch the Draft version of a Form?

Form Submissions

• Forms submitted by my team usually show up right away. Why is this one delayed?
• How to: Delete Individual Submissions
• Increase Submission Size Limit
• Required field came through on Submission blank
• Why are "Date submitted" and "Date Uploaded" different dates?
• IP and Domain Allow List

Analytics

• Migration from Flash to HTML5 Dashboards 2.0
• How do I convert my Advanced Analytics or Custom Documents from V1 to V2?

Data Export

• Can I show only the Value of the Scanned Barcode in my CSV Data Records Export?
• How-To: QuickBooks Manual to import / export to CSV

Documents

• FAQ: What characters are allowed in document filenames?
• File upload field coming through blank on Document
• How do I remove the "Form Information" section of PDF, Word, and HTML documents?
• Handlebars - Why are my Unique IDs shortened in the Custom Document Editor?
• Handlebars - How do you make text bold in a custom document?
• Handlebars - Referenced form submission data doesn't get displayed in custom PDF document

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Users and Teams

• FAQ: Is it possible to move a user to a different Team?
• How To: Set up a FormSpace-Only Administrator
• Our Admin is no longer with the company, how do I access their account?
• User Access Revoked showing on User Account in Portal

Error Messages

• ACTION REQUIRED: Data Source Truncated
• 'Destination added after submission was processed' Error
• Error: Connection Timed Out
• Error: Rule name must be unique
• Error: The authorization has been revoked
• Error message-Failed to execute: Missing Resource: Not Found: itemNotFound -- The resource could not be found.

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FAQs

• How do I find my Forms in the Web Portal?
• Configure Windows to Use Commas in Decimal Numbers
• How to delete or cancel a 'Send for Edit' request
• Why is my form locked?
• Why do I get repeat emails when there is an Error from a FormSpace?